Refund Policy

Last updated: June 3, 2026

30-day money-back guarantee

Grantiness, operated by Entroparc, offers a 30-day money-back guarantee on all paid plans. If you are not satisfied with your purchase, you can request a full refund within 30 days of your initial order date — no questions asked.

How to request a refund

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all transactions. To request a refund:

• Visit paddle.net and look up your order using the email address you purchased with, or
• Email us at billing@grantiness.app with your order ID and we will process your request promptly.

Renewals

Subscriptions renew automatically until cancelled. You can cancel anytime from your Settings page; cancellation stops future renewals but does not automatically refund the most recent charge. If you were charged for a renewal you did not intend, contact us within 14 days and we will refund it.

Processing time

Approved refunds are returned to your original payment method. Card refunds typically appear within 5–10 business days depending on your bank.

Contact

Questions about this policy: billing@grantiness.app